Are there special packing or shipping requirements?
Use the product’s original box if it is available. However, you can use any sturdy, intact box for shipping. Do not include packing foam or other non-recyclable material.
Are there limits to how much I can recycle and/or return?
We do not limit how much you can recycle and/or return. However, to comply with shipping requirements, individual parcels may not exceed 61 x 61 x 61 cm or 28 kg.
Please stack the empty returns on a one-way pallet. No pick-up or exchange possible for Steel-, cage-, Euro-pallets, or any other kind of containers / pallets.
For larger shipments; please stack the returns on a one-way pallet and fill out the pallet returns form. (See pallet returns instructions)
What is the cost of returning empty cartridges, canisters, spools, and print engines?
Stratasys GmbH pays the cost of shipping and return of your empty cartridges, canisters, spools, print engines.
Where will I ship my recyclables and returns?
To ship within the UK, use the form provided on the shipping tab of this page to organize a return.
Can I return large palletized returns?
Yes, if you have more than 50 FDM Cartridges or Canisters you can palletize them for return. Once packaged, download and submit above mentioned form via email to stratasysuk@omnilogistics.com
The transportation will be arranged by OMNI Logistics.
Can I Recycle or Return full PolyJet cartridges or waste containers?
No. Stratasys does not recycle full/partial PolyJet cartridges or waste containers. Please recycle locally according to local waste regulations.
